About Our Team
As a service organization we place great emphasis on the quality of our people and the contract management. Our contract management structure is based on team, who have a leader with no less than 8 years experience in the supervision of a job.
With a dedicated supervisor, a tradesman and an apprentice, S & R Plumbing ensures that greater benefits for a working partnership are achieved through open communication. Broadly, the functions of this team are:
- Managing initial contract implementation, with consultation from the Director
- Effective delivery of all of the services detailed in the contract
- On-going liaison with a clients personnel as required
- Planning, convening, and recording minutes of formal meetings
S & R Plumbing Services are experienced in working closely with our clients on developing and delivering on Service Level Agreements covering all aspects of our service. Any issues which arise are managed initially by the job supervisor. We are more than confident that with their experience they will be able to address all issues quickly and efficiently. If an issue is not resolved to the satisfaction of all parties it will be escalated to S & R Plumbing’s senior management team.
S & R Plumbing Services is fully licensed and has $20 million public liability insurance for your protection and is OH & S compliant and has completed the necessary requirements of Work Cover, OH & S Regulation 2001 and Environmental Management Plan.
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